Shipping Policy:
We offer various shipping options to our customers, including standard and expedited shipping. Shipping rates are calculated based on the weight and dimensions of the product, as well as the customer’s shipping address.
Orders are typically processed and shipped within 1-2 business days. However, shipping times may vary depending on the shipping option selected and the customer’s location.
We provide tracking information for all orders, so customers can track their shipments and receive estimated delivery dates.
Please note that we are not responsible for any delays caused by shipping carriers or customs.
Return Policy:
We want our customers to be completely satisfied with their purchases. If for any reason a customer is not satisfied with a product, they may return it for a refund or exchange within 30 days of the purchase date.
To initiate a return, customers must contact our customer service team and provide their order number and reason for the return. Once the return is approved, customers will receive instructions on how to send the product back.
Returned products must be in their original condition and packaging. Customers are responsible for any return shipping costs.
Refunds will be processed within 5-7 business days of receiving the returned product. Please note that original shipping fees are non-refundable.
If a product is damaged or defective, we will provide a full refund or exchange at no additional cost to the customer.
